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Privacy Policy

Castle Mortgages is committed to protecting the privacy of its customers and website visitors. This Privacy Policy explains how we collect, use, and disclose personal information we receive from customers and website visitors.

Information Collection and Use

We may collect personal information such as your name, address, email address, phone number, and other contact information when you submit an inquiry or application for a mortgage through our website. We may also collect information about your employment, income, credit history, and other financial information necessary to process your mortgage application.

We use this information to provide you with the services you have requested, to communicate with you, and to comply with our legal and regulatory obligations. We do not sell, rent, or share your personal information with third parties except as described in this Privacy Policy.

Cookies

 We may use cookies and other similar technologies to collect information about your use of our website. Cookies are small files that are stored on your device when you visit a website. We use cookies to personalize your experience, to analyze how our website is used, and to serve advertisements. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

Third-Party Services

We may use third-party services such as Google Analytics and social media plugins to enhance our website and services. These services may collect information about your use of our website and other websites. We do not control these third-party services, and their use is subject to their respective privacy policies.

Disclosure of Information

We may disclose your personal information to third-party service providers who perform services on our behalf, such as processing mortgage applications, verifying your identity, and communicating with you. We require these service providers to protect your personal information and use it only for the purposes for which it was disclosed.

We may also disclose your personal information to regulatory authorities and law enforcement agencies as required by law or to protect our legal rights.

Security

 We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the security of your information.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your personal information, we will securely dispose of it.

Changes to this Privacy Policy

 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer at privacy@castlemortgages.ca